Parking
Individual indoor parking is available on 3 levels adjacent to the hotel. The parking authorities will require a deposit upon arrival and after validation and payment of a hotel secured reduced rate at our front desk, in or out privileges are available and your initial deposit refunded upon departure of parking area.
Please Note: The Ramada Plaza Hamilton will not be held responsible for any loss or damages incurred in the parking levels as we do not own or operate the parking facility.

Messages
If the red light on your phone is flashing, there is a message for you. We're pleased to offer the Impact Concierge Voice Mail System by Comdial for your use.

This Voice Mail service provides you with the latest technology in telecommunications/voice mail today.

You receive: ..24 Hour Access To Your Messages
......................The Option To Record Your Own Greeting
......................Accurate Day and Time Stamp For Messages

Housekeeping
Hairdryers, ironing board & iron are available.

Forget something?
Soap, combs, razors, shaving cream, shampoo, toothbrushes, toothpaste are available.

Baby cribs and highchairs

Luggage Pick Up
Luggage storage is available through the Front Desk.

Bank Machine
Located in the hotel lobby entrance.

Coin Laundry
Coin laundry is located on P2.

Dry Cleaning
Drop off your laundry or dry cleaning at the Front Desk by 8 am and it will be returned by 7 pm. Monday to Friday only, excluding holidays.

Currency Exchange (US only)
Available at the Front Desk.

Fitness Centre / Swimming Pool
Our Brand New $3 million Dollar Centre for Health & Wellness offers state of the art fitness facilities and on site certified personal fitness trainers, indoor pool, jacuzzi, sauna and outdoor sun deck.

Safety Deposit Boxes
For your convenience and safety, we suggest that you leave any valuables in the safe deposit facilities provided for guests' use in your room. This includes, with insurance on contents up to $5000.00. (Hotel cannot be responsible for valuablues or items missing that are not secured by the safe deposit box).

Mail / Stamps
Stamps may be purchased at the Front Desk. Parcels or letters to be mailed can be left at the Front Desk. Incoming mail is kept at .the Front Desk.

Soft Drink Machines
Located on each floor.

Ice Machines
Located on the 2nd, 4th, 6th and 8th floors.

ADDITIONAL SERVICES

Business Centre
Offerring complimentary Internet access on the Lobby Level. The business centre is open Monday to Friday from 9 am to 5 pm. Contact our Conference & Catering department at 674. After business hours, on weekends/holidays please contact the Front Desk.

Photocopying
.....Photocopies 25¢ per copy

Facsimile
.....Outgoing
.....Local $1.50 per page
.....Canada/U.S.A. $2.00 first page $1.00 each additional page
.....International $3.00 first page $2.00 each additional page
.....Asia/Australia $3.00 first page $2.00 each additional page
.....Incoming No Charge
Wordprocessing
.....Available Monday to Friday 9 am to 5 pm
.....Straight Typing $15.00 per page
.....Statistical. $20.00 per page

Disk Printing Services
.....Available Monday to Friday 9 am to 5 pm
......1 - 5 pages $5.00
......6 - 25 pages $15.00
......25 - 40 pages $30.00

Applicable taxes apply. Prices subject to change without prior notice.
A daily national newspapers is available free of charge at the Front Desk or in our restaurant Amore's.

Emergency Procedures

In An Emergency: Dial 9 + 911
In case of emergency, call the front desk Dial 0 Our design, emergency exits and doors all meet the stringent requirements of the Hamilton Fire Marshal. Our staff have all been trained to handle emergency situations. Although the chance of fire occurring is minimal, just in case... please take a few moments to read the following:

Be Prepared:
Read the detailed instructions from the Fire Marshal on the back of your room door. Locate the fire exit nearest to your room. Locate the nearest fire extinguishers and fire alarms. Always know where your room key is.

If The Fire Alarm Sounds Or You Smell Smoke:
Stay calm. Do not panic. Touch the door to your room. If it is hot do not open it. If the door feels normal, open it and check the hallway. If the alarm has not yet sounded, but you smell smoke, sound the alarm. If there is no smoke in the hallway, leave your room. Take your room key with you. Close the door behind you and go to the nearest emergency exit. If there is smoke in the stairwell, go to the opposite end of the hallway or return to your room. Any disabled guests should call the desk clerk for assistance.

If You Have To Stay In Your Room:
Fill the bathtub with cold water. Soak sheets and towels and put them around the base of the door. Call the switchboard, tell them your room number and explain that you are staying in your room because of smoke in the hallway or stairwell. If smoke begins to enter your room, crouch down beneath the level of smoke and cover your nose.

To Prevent Fires:
Do not smoke in bed. Be sure to extinguish all cigarettes and cigars. Do not use any cooking or heating appliances other than those supplied by the hotel. Keep matches out of reach of children.